Harmonized
Privacy Policy
Harmonized is committed to protecting your privacy and ensuring you have a positive, secure experience while using our AI-collaborative document service. This privacy policy explains how we collect, use, and protect your information.
Information We Collect
We collect several types of information to provide and improve our services:
- Account Information: Email address, name, and professional details you provide during registration.
- Document Data: Content of documents, collaboration history, and document metadata.
- Usage Information: Interaction patterns, feature usage, and collaboration metrics.
- Technical Data: IP addresses, browser type, device information, and cookies.
- AI Training Data: Anonymous patterns derived from document interactions to improve our AI capabilities.
How We Use Your Information
Your information helps us provide and enhance our services in the following ways:
- Powering our AI-assisted document collaboration features
- Improving document suggestions and auto-completion accuracy
- Enhancing security and fraud detection
- Analyzing service performance and user experience
- Communicating updates and relevant features
Data Protection and Security
Harmonized employs industry-leading security measures to protect your data:
- Encryption: End-to-end encryption for all document data and communications
- Access Controls: Multi-factor authentication and role-based access management
- Infrastructure: SOC 2 Type II certified data centers and regular security audits
- Monitoring: 24/7 security monitoring and threat detection
- Compliance: GDPR, CCPA, and other relevant data protection regulations
Your Privacy Rights
You have the right to:
- Access and export your personal data
- Request deletion of your data
- Opt-out of AI training data collection
- Modify your privacy preferences
- Receive notifications of privacy policy updates
Data Retention
We retain your information only as long as necessary to provide our services or comply with legal obligations. You can request data deletion at any time through your account settings or by contacting our privacy team.
Updates to This Policy
We regularly review and update our privacy practices to ensure the highest standards of data protection. We will notify you of any material changes to this policy.
Contact Us
If you have questions about our privacy practices or would like to exercise your privacy rights, please:
- Email our privacy team at privacy@harmonized.ai
- Visit our Help Center
- Contact our Data Protection Officer at dpo@harmonized.ai